Refund policy

We have a 30-day EXCHANGE ONLY policy, which means you have 30 days after receiving your item to request an exchange. 

Unfortunately, we cannot offer REFUNDS on sale items or gift cards. 

You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at knardithebrand@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any questions at knardithebrand@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot offer REFUNDS on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Exchanges are only possible if the size is available. 

Refunds
Unfortunately, we cannot offer REFUNDS. EXCHANGES only, if SIZE available.